Last Updated 24/07/2018
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share, or use your personal information other than as described here. APPLEX MANAGEMENT LTD is a Lean and Leadership Development Consultancy company that helps you improve your work processes, implement continuous improvement and develop the capability of your personnel.
This policy sets out how we will use and share the information that you give us or allow us to obtain from third parties. This policy describes your relationship with APPLEX MANAGEMENT LTD.
This document in no way represents any agreement between you and APPLEX MANAGEMENT LTD other than as described here.
WHO WE ARE AND HOW TO CONTACT US
APPLEX MANAGEMENT LTD is registered in England and is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The Data Controller is: Stephen Lipscombe. You can get in touch with us in any of the following ways: By email: email@example.com Call: 07802799195 [office hours] Through this website: applexmanagement.co.uk By post: Stephen Lipscombe, Applex Management Ltd., Hill Farm, Station Road, Edingley, Newark, Nottinghamshire, NG22 8BX.
HOW TO CHANGE YOUR PREFERENCES
You can visit the applexmanagement.co.uk website to contact us to change your preferences at anytime. This includes requests to object to processing, to be forgotten [right to be deleted], for your data to be corrected, or to transfer your data to another platform. We take your rights seriously and will always reply promptly and professionally.
HOW WE OPERATE
We operate in line with the EU GDPR [May 2018] Data Protection guidelines. We are committed to maintaining your personal rights and allow all users to change or withdraw their consent options at anytime. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioners Office.
This policy relates to clients and customers of APPLEX MANAGEMENT LTD., and anyone else who believes we hold some details of their personal data. Processing of your data is required in order to offer you our services. This policy applies to individuals who are a customer, affiliate, user, administrator, or in any other capacity.
WHAT THIS POLICY APPLIES TO
This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. We exercise our rights under the consent lawful basis as you are free at anytime to contact us and/or conduct business with us and consent to receive information from us or at anytime to chose to stop using our services and remove your consent. We will always respect your decision to remove consent. The information we collect and use includes: As a customer: – information you provide during the engagement, such as contact details, documents, spreadsheets, or other material – information we collect about how you implement our advice, – information given and stored as part of our ongoing relationship.
SCOPE OF PROCESSING
CHANGING YOUR PREFERENCES AND OPTING OUT AT A LATER DATE
Once you have given your data and/or explicit consent, you can however still control whether or not you continue to receive communications or see such advertisements from us. The simplest way to remove amend your preferences and withdraw consent is to contact us directly, however you can also remove consent depending on the channel of communication: Post: You can withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. For more details please go to www.mpsonline.org.uk. E-mail or SMS (text message): You can unsubscribe from receiving e-mail or SMS marketing communications from any individual third party by using the instructions in any email communication such third party sends you (usually an ‘unsubscribe’ or ‘STOP’ link). Telephone calls: To withdraw your consent for live or automated calls from anyone you can add your name to the Telephone Preference Service which is maintained at this website address: www.tpsonline.org.uk. You can also opt out at any time from communications via any of the methods described above by e-mailing us at: firstname.lastname@example.org
HOW WE STORE AND PROCESS YOUR DATA
Your account data will be collected, stored and processed in the UK only. Your data will be stored for 7 years after our last recorded communication, in order to provide updates and offers that may be of interest to you. We use recognised third parties to store electronic files (Cloud storage), to manage our company accounts, and to provide banking services. We will store transaction, payment, and order data for up to 7 years or for as long as required by UK financial and company regulations. These third parties may operate outside the EU.
ANALYSIS AND DERIVATIVE DATA PRODUCTS
Sometimes your data will be used for analysis. In these instances, the information is aggregated and wherever possible anonymised in line with the Information Commissioner’s code of practice. Again, these products are of a marketing nature.
All third party users of your data are required to adopt and implement best practice security measures to prevent the loss of, or unauthorised access to your personal information. Where valid, appropriate, verified, and subject to legal obligations, third parties are also expected to complete rectification or erasure requests within 72 hours of receipt.
We will report any breaches or potential breaches to the appropriate authorities within 24 hours, and to anyone affected by a breach within 72 hours. If you have any queries or concerns about the data usage please contact us.
Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you). This would include the data you provide to us today, at any time in the past and in the future.
CONTACTING US, EXERCISING YOUR INFORMATION RIGHTS AND COMPLAINTS